Support

Do you have problems with operating your site? Or questions about a problem or a bug? Our in-house support is ready for you! Highly qualified Drupal administrators and other experts will advise you by phone and video chat or respond to your mails and ticket requests.

We are not a call center that only answers standard questions and hangs you into the waiting loop. Our support team sits in our office and is trained to solve most of the problems themselves and has direct access to the colleagues of the development team so that your questions and problems are quickly resolved.

We offer SLAs from 8/5 to 25/7 and reaction times of less than one hour.

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